Pulse
AI inbox support that organises incoming messages, drafts replies and keeps follow ups moving.
Pulse turns your inbox into a calm system, so messages are handled faster, follow ups do not slip and your team stops repeating itself.
Pulse reads incoming emails, understands what the customer is asking and organises the work automatically. It creates drafts in your style using your approved knowledge, then your team can approve and send in the same inbox they already use.
Pulse also becomes the easiest way to speak to your AI staff and clones. Want a lead summary, a status update or the next step drafted, just send a simple email request.
- Inbox triage, tags and ownership that stop missed follow ups
- Draft replies written in your tone, ready to approve
- Shared inbox clarity so the right person sees the right work
- Handoffs between roles, human or AI, without losing context
- Draft first by default, higher autonomy later if you want it to auto send
- Your Outlook or Gmail supercharged with AI Staff, stay in the tools you use
What Pulse changes in daily operations
Pulse removes repetitive inbox pressure, protects response quality and keeps your team focused on customers, not admin.
Less time writing emails
Drafts are created automatically, based on what the customer asked and how your business responds, so your team edits and approves rather than starting from scratch.
Fewer missed follow ups
Every message is categorised and tagged with a clear next step, so nothing goes quiet when the inbox gets busy.
Consistent service, even at peak
Pulse keeps tone, structure and knowledge consistent, with approvals where judgement matters.
See The Rhythm In Action
Click each stage to see what happens, which module helps and how you stay in control.
New Message
Scenario
A new email arrives with a question, request, complaint, or enquiry.
Pulse does
Identifies intent, urgency and who should own it.
Control
Draft first by default, human escalation available.
Channel
Outlook or Gmail
Choose Your Pulse Package
Two ways to start with Pulse. Choose a lean setup for sole traders and startups, or a structured setup for teams with shared inboxes.
Sole Traders And Startups
- Draft replies ready to approve
- Follow ups that do not slip
- Works in Outlook or Gmail
- Fast rollout with minimal change
- Scale into more automation later
Small And Medium Business
- Shared inbox ownership and routing
- Role handoffs across teams
- Consistent tone and templates
- Reporting and audit ready visibility
- Higher autonomy when ready
Step 01
Fit check and priority mapping
We confirm inbox types, shared inboxes and priorities.
Step 02
Build your Pulse framework
We build categories, tags, signatures, approval rules and knowledge.
Step 03
Team onboarding and control paths
We onboard the team with draft first workflows and clear escalation paths.
Step 04
Review and scale with confidence
We review outcomes, refine rules and increase autonomy if wanted.
Tailored Pulse Solutions for Practical Teams.
Pulse fit and rollout plan
Define categories, tags, approvals and expected wins before rollout.
Start with discovery
Pulse + Motif proposal flow
Promote qualified threads into proposals smoothly, with clear approvals and ownership.
See connected module
AI Automation optimisation support
Improve accuracy, tone and handoffs over time so Pulse keeps getting better.
Explore AI Automation
Everything is implemented for you after successful consultation.
Start here
Pulse
questions before
you start.
Need a quick answer?
03300 244 940Pulse organises your inbox, drafts replies and keeps ownership clear so follow ups do not slip.
Yes, it adds structure and visibility so the right person sees the right work.
No by default. It starts in draft first mode, approvals stay in place unless you choose otherwise.
We build approved knowledge and response rules so drafts match your business.
Draft first, verified recipients, clear escalation to a human when judgement matters.
Ready to see how Pulse can support your team?
